Customer Service Means Delivery
In many organizations the customer service department handles a wide variety of tasks. At DieQua Corporation the inside sales staff handles technical questions and takes the order. But once the order is taken, customer service goes into action. They are responsible for order processing, scheduling, expediting, and shipping. It is these internal activities that assure on time deliveries.
Dedicated staff members, lead by Terri Delis, make up this important department. Terri has several years of order administration experience and has been instrumental in streamlining the expedite process. She has instituted a customer notification procedure to advise customers in advance of any pending delivery issues. Customer communication is a prime focus for her.
Whenever order delivery status is necessary, contact either Terri or another member of her staff. Feel free to give them a call at any time: 630-980-1133, or directly at the number(s) below.
Customer Service Specialists:
Terri Delis - Material Control (Direct: 630-622-2160)