To Disclose or Not To Disclose
Customers often call saying they need a gearbox but tell us the application is secret. It's understandable that privacy can be a concern. But it's equally important that your supplier really knows what is going on. Many customers feel that they can’t disclose the function or parameters of a new machine design. They are worried that competitors may catch wind of a new development and beat them to the punch before they can get it to market. Unfortunately, it's that secrecy that can actually put the new design at the greatest risk. While torque, [...]